Phone Us: 1-800-918-6308

Returns & Refunds

Returns Policy

We're happy, when you're happy.

We understand that shopping online can be tricky, especially in regards to the sensitive nature of our products and how unique each person is. As a result, we have tried to make our site as informative as possible in order for you to make the best decision for YOU! That being said, we understand that returns are sometimes necessary for a lot of different reasons.

 

What is your policy?

We will work hard to accommodate most return requests. In order to process your return more quickly, you must fill out our Request a Return form. Then our team will be able to work with you to resolve the situation the best we can by offering a replacement, substituting a similar product or offering you a full refund.

 

We accept returns for the following:

  • Any item (excluding lingerie) in its original packaging
  • Defective items
  • Item looks different than the picture or descriptions on our site
  • You were sent the wrong item

 

 

We do not accept returns for the following:

  • Lingerie/ underwear
  • You changed your mind

 

How To Do a Return:

We want you to shop at My Bedroom Spice with confidence, and not be burdened with a drawn out returns process or hidden fees.  In order to most effectively and efficiently ensure you end up with a product you're going to love, please follow these simple steps to start your return:

  1. Fill out Request A Return Form (LINK HERE) OR Call or email one of our friendly Customer Care Representatives
  2. Wait up to 48 hours for return approval